Report a Maintenance Issue
Report a Maintenance Issue (SH4F)
You can submit your maintenance requests online in just a few easy steps. Follow the steps below.
- Click here
- The MEX login page will appear. Login with the following username and password:
Username: bcg
Password: bcg - Tap on the ‘Requests’ button on the far side of the screen (if you get logged out the first time, just log in again).
- Click on the ‘New’ button located in the bottom left-hand corner of the screen.
- Enter your name and address in the ‘Requester Details’ section.
- Enter a description of your maintenance request in the ‘Job Description’ section.
- Tap the ‘X’ button at the top of the screen, next to ‘Request Details’. The screen will return to the Request Listing & the new request will have been added to the system.